Consumer Defense: 173 fines were applied to companies for more than $ 200 million

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From July to December of last year, the La Pampa’s General Directorate of Consumer Defense applied 173 new sanctions to different companies in La Pampa or other parts of the country for non-compliance with the conditions in the marketing of products or services, which affected the rights of customers.

The fines amounted $ 203,825,000, an average of 1,178,000 pesos for each sanction. The news, published in today Official Gazette, were reported by the Minister of Government and Municipal Affairs, Pascual Fernández.

“Consumer Defense has a permanent work of attention to cases and complaints throughout the provincial territory, one more tool that is put at the service of the people of the administration of Governor Sergio Ziliotto. During 2025, there was a significant growth in complaints from Pampeans and Pampeans, which we also observed in 2024, which saw their rights as consumers affected and the response of each office has been to accompany each claim and guarantee the rights of each customer or user. Especially at critical times for people’s pockets and when they feel most vulnerable,” said Minister Fernández to the Agencia Provincial de Noticias.

Among the main items of the firms that received fines for not complying with Law 24 240 on Consumer Defense, financial services companies, banks, online sales of goods for personal use and vehicle savings plans stand out among those that accumulate the most complaints and sanctions.

The general director of Consumer Defense, Florencia Rabario, explained that the Consumer Defense Law authorizes sanctions ranging from warnings to economic fines. The amount of the penalty depends on multiple factors to be taken into account: the event that generated the penalty, the damages caused to the consumer, the size of the company (if it is a local company, is national, or is a multinational), the history of previous sanctions, etc.

Be in touch
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Those who need advice can contact the General Directorate of Consumer Defense by phone at 02954-455072 or 0-800-333-7148. Likewise, inquiries can be made through Whatsapp at 02954-822348. Complaints can be managed at the offices located at Avenida San Martín n° 391 local 3 corner Moreno de Santa Rosa. More information on this matter, as well as in relation to the delegations of the rest of the province, can be consulted in the website

Contact [Notaspampeanas](mailto: notaspampeanas@gmail.com)